Privacy Policy

Scope

Lagari Group (Pty) Ltd, at 8 Clanwilliam Street, Wierda Park, Centurion, South Africa, 0157, is responsible for personal information received through this website and communications you choose to send to us. This policy does not replace privacy or data-processing terms agreed separately for a client engagement.

Information we receive

When you contact us by email, we may receive the information you include in your message, such as your name, email address, business contact details, organisation, and information about your IT requirements.

This website provides a contact form. When you submit it, we receive the information you enter, including your name, email address, optional company, and message. You can also choose to contact us through your own email application using the displayed email link.

How we use information

We use enquiry information to respond to your request, assess potential services, communicate about an engagement, protect legitimate business interests, and meet legal obligations where applicable.

We do not use enquiry information for direct marketing unless permitted by applicable law.

Service providers and retention

We may use service providers that support website hosting, email delivery, IT, security, or professional services where necessary. Contact-form messages are delivered through Hostinger's SMTP service using `smtp.hostinger.com`; the mailbox and delivery configuration should be reviewed as part of the relevant service terms. We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, managing a business relationship, resolving disputes, and meeting legal or record-keeping obligations.

Some service providers may process or store information outside South Africa. Where this occurs, we will take reasonable steps to ensure the transfer is permitted under applicable law and appropriately protected.

Analytics and cookies

This website uses Google Analytics 4 to understand visits and improve the website. Google Analytics may use cookies and collect information such as page views, interactions, device and browser details, and approximate location derived from network information. The Google Analytics measurement ID used by this website is G-7DXS3GGZR6.

Google may process analytics information outside South Africa under its own privacy terms. See Google's Privacy Policy for more information. We will review applicable consent and cookie requirements as the site's audience and tracking configuration change.

Your rights and contact

Subject to applicable law, you may ask whether we hold personal information about you, request access to it, request correction or deletion where appropriate, or object to certain processing. To make a request or raise a privacy concern, email support@lagarigroup.online.

Jacques Murray, Managing Director, is the Information Officer for Lagari Group (Pty) Ltd. To contact the Information Officer, email support@lagarigroup.online. You may also lodge a complaint with the South African Information Regulator. We will update this policy before introducing analytics, advertising technologies, or other tracking technologies.

Changes to this policy

We may update this policy when our practices or legal obligations change. The current version will show its updated date.